Privacy Policy

Last updated: 13/08/2025

1. Introduction

Welcome to Dear Memory! Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our voice-activated memory assistant app ("Dear Memory"). By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information to enhance your experience with Dear Memory:

  • Personal Information: When you create an account, we may collect your name, email address, and profile details.
  • Voice Commands: We store the locations of your physical items based on your voice input.
  • Device Information: We may collect device-specific data such as model, operating system.
  • Usage Data: We track interactions within the app to improve functionality.
  • Authentication Data: We use biometric authentication (fingerprint, facial recognition) for security purposes.

3) How We Use Your Information

We use the information we collect for the following purposes:

  • To store and retrieve item locations based on your commands.
  • To enhance app performance and user experience.
  • To provide customer support and respond to inquiries.
  • To ensure security and prevent unauthorized access.
  • To comply with legal requirements.

4) Sharing Your Information

Your data is never sold to third parties. However, we may share your information in the following cases:

  • With Your Consent: When you choose to share stored item locations with family members, coworkers, or other users.
  • For Legal Reasons: If required by law, regulation, or legal process.
  • With Service Providers: We may share data with trusted partners who help us operate and improve our app (e.g., cloud storage providers).

5) Data Security

We take security seriously and implement strong measures, including:

  • End-to-end encryption for data storage.
  • Secure biometric authentication (fingerprint and facial recognition).
  • Regular security audits and updates.

6) How We Use Your Data

Subscription Management: Managing payments, renewals, and sending subscription-related communications.

7) Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Request deletion of your stored data.
  • Manage sharing preferences with other users.

8) Data Retention

We retain your data only as long as necessary to provide our services. If you delete your account, your data will be permanently removed from our servers.

9) Children’s Privacy

Dear Memory is for everyone! We want people of all ages to enjoy using it safely. For children, we encourage parents and guardians to be involved in their experience. We don’t knowingly collect personal information from children without parental consent.

10) Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through email or in-app notifications. Continued use of our services after updates constitutes acceptance of the revised policy.

11) Account Deletion

You can delete your account at any time by following these steps in the app: Go to Dashboard → Tap the Settings icon → Select Delete Account. Please ensure you cancel your subscription before deleting your account.

12) Contact Us

If you have any questions about this Privacy Policy, please contact us at:

By using Dear Memory, you agree to the terms of this Privacy Policy.